Privacy Policy

Welcome to Togera. We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, process, and safeguard your personal information when using our website and community platform.

1. Information We Collect

We collect personal data to operate our services, verify profiles, and connect you with others.

• Account Information: Your name, email address, password, phone number, date of birth, gender, and profile photo when you sign up.
• Vehicle Details: Car brand, model, color, registration plates, and vehicle photos provided by carpool hosts.
• Trip & Activity Data: Locations, destinations, dates, departure times, available seats, cost allocation pricing, itinerary details, and hangout event info.
• Communications: Message texts, chat logs, and requests sent between users on the platform.
• Technical Device Logs: IP address, device model, browser client type, operating system version, cookies, analytics data, and log files.

2. Why We Collect Your Information

We process your personal information for the following legitimate purposes:

• To set up, configure, and maintain user accounts.
• To match drivers and passengers for carpools, and connect partners for trips and hangouts.
• To enable secure in-app messaging and coordination tools.
• To prevent fraud, report spam, verify identities, and promote community safety.
• To address support requests and improve overall website features.

3. Data Storage & Security Standards

Your personal information is stored securely using industry-standard **Supabase** cloud infrastructure and databases.

We implement administrative, technical, and physical security measures to protect your personal details against unauthorized access, loss, or misuse. However, please be aware that no online platform or internet service can guarantee **100% absolute security**. Users understand and accept that using internet services always involves some inherent security risk.

4. Sharing and Disclosure

We do not sell your personal data. We only share information under the following limited conditions:

• With Other Members: Your name, rating, verification status, and listing details are visible to other users on index lists and profile pages. Your vehicle details and phone number may be shared only with accepted ride-share members.
• With Trusted Infrastructure Providers: Data is hosted and processed on certified cloud infrastructure providers, such as Supabase, adhering to strict data processing security agreements.
• Legal Requirements: We may disclose information if required by law, subpoena, or to protect the safety and rights of Togera, its members, or the public.

5. Your Rights and Data Control

You maintain full rights to access and manage the personal information stored in your account:

• Access and Update: You can edit your profile information, vehicle characteristics, and listing details at any time via your user dashboard.
• Account Deletion: You can permanently delete your account and all associated profile details.
• Data Removal Requests: You may submit a request to delete your personal data permanently by contacting privacy@togera.com (subject to statutory audit retention laws).

If you have questions or concerns about this Privacy Policy, please email our privacy team at privacy@togera.com.